Shipping policy
Shipping Policy
At WHYCLUB, we want to make sure your order reaches you safely and smoothly. This page explains our shipping process, delivery time, and shipping rates.
All orders are shipped through JNT.
Order Processing
All orders will be prepared within 1–3 working days after payment has been successfully confirmed.
Once your order has been packed and handed over to the courier, you will receive a tracking number to monitor your parcel.
Delivery Time
Estimated delivery time:
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Peninsular Malaysia: 5-7 working days
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Sabah & Sarawak: 6-10 working days
Please note that delivery times may vary depending on your location, courier service, weekends, public holidays, or high-volume periods such as launches and sales.
Shipping Fees
Peninsular Malaysia: RM10
Sabah & Sarawak: RM15
Track Your Order
After your parcel has been shipped, your tracking details will be sent through email or message.
You may use the tracking number provided to check your parcel’s delivery status.
Thank you for being part of WHYCLUB. We appreciate your support and every order helps us grow our community.